Return & Refund Policy

We want you to love every Barubt product. If something isn't quite right, we're here to help. Please review our return and refund guidelines below so we can make the process as smooth as possible.

Our Return Window

You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in the same condition you received them, and in their original packaging. Because our products are cosmetic and skincare items, we can only accept returns of unopened, unused products for hygiene and safety reasons unless the item arrived damaged or defective.

How to Start a Return

To begin a return, email us at support@barubt.store with your order number and the reason for your return. Our team will review your request and, if approved, provide instructions on where to send your item. Please do not send products back without contacting us first, as returns received without prior approval may not be processed.

Damaged or Defective Items

We take great care in packaging your order, but if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We'll make it right by sending a replacement or issuing a full refund, including any return shipping costs where applicable.

Refunds

Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. Approved refunds are processed back to your original payment method within 5–10 business days. Please note that your bank or card provider may require additional time to post the refund to your account.

Return Shipping Costs

Unless your item was damaged, defective, or sent in error, customers are responsible for the cost of return shipping. Original shipping charges are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Exchanges

If you'd like to exchange an item for a different product, the fastest way is to return your eligible item for a refund and place a new order for the product you want. Reach out to our team and we'll be glad to guide you through it.

Need Help?

If you have any questions about your return or refund, our team is happy to help. Contact us any time at support@barubt.store and we'll get back to you as soon as we can.